SilverStar Support >> Email Forwarders

Email Forwarding:

Email forwarding is a feature, which forwards an email that originated from your domain, to another email address. The forwarding address can be another email address within 'your domain', or to an 'external email' address, (for example to your home ISP email account). There are two types of email forwarding:

Forward silently to another address:

In this case, the email address from your domain (setup for forwarding) will divert all messages to the forwarding address you've selected, and without sending you a copy of the original message. For example, you@yourdomain.com will automatically forward all messages to you@mindspring.com. Pretty straight forward. (no pun intended).

Forward to another address, but also send you the "original inquiry":

This is very easy to setup. All you need to do is enter 2 email addresses to forward to separated by a comma. For example, if you want all email sent to sales@yourdomain.com to be forwarded to john@yourdomain.com and you also want to receive a copy of this email, you would enter:

john@yourdomain.com,you@yourdomain.com

That will forward a copy of any emails sent to sales@yourdomain.com to both emails addresses.


How to setup a mail forward:

1. Login to C-Panel
2. Select "Forwarders"
3. Enter a configured pop email account name if you want to recieve original inquiries. (Enter a none configured email address if you do not)
4. Enter the email address you want it to relay a copy of the message to
5. Select "Add Forward"
All messages will now be forwarded to the forwarding address, and with a copy sent to you

Need to Forward to more than one person?

Simply repeat the above process using the same address you've setup as the forward, and enter the additional recipients you would like to send a copy of the message to.  All email forwards will be listed in your "Email Forwarder" administrator. You can delete forwards when you no longer require them,

Testing your forward.

If you want to test your new mail forward, it's recommended that the email account you're testing from "is not" one of the accounts you're using in conjunction with the forwarder you've just setup. For example, if you've configured harry@yourdomain.com to forward copies to bob@doodles.com and mary@yourdomain.com, then send a test message from an email address, other than one of the addresses you've just setup, otherwise it can somewhat confusing in figuring out which message was coming from the actual forward, and which was the original sent from you.